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DANIEL TORNTON
Sales • Marketing • Infrastructure
Entrepreneurial Change Agent Chief Revenue Architect
EXECUTIVE SUMMMARY
Senior-level executive experienced in building and nurturing multimillion-dollar divisions through accelerated growth, mergers, and turnarounds. Directly responsible for 100%+ gross profit increases. Hold an MBA in Management.
• Most recently President / COO of Temp Solutions’ $500 million Private Label Services division, servicing the temporary staffing industry nationwide. Last five-year, year-average growth: sales 15%, gross profit 20%, net income 22%.
• Build or energize sales channels while creating new revenues and clients from widening business lines. Make marketing and product divisions 100% client-focused and accountable, then reengineer corporate vision to become more nimble and responsive.
• Meld relentless desire to succeed with dynamic leadership and business acumen to produce extraordinary results. Have survived and thrived in down- and up-markets, through the full market cycle. Have managed divisions / teams in multiple corporate mergers and directed the attendant change management and staff / culture integration.
• Intimately understand the challenges of an uncertain marketplace and maximize corporate potential through innovative business process changes, cost containment, quality control, and outstanding customer care. Lead and motivate individuals and teams to perform in any environment.
• Successfully merge disparate acquisition or departmental cultures, strategically funneling activities to create new revenue streams. Bridge the communications gap between business and tech teams, marrying technology to business need and creating profit rather than resource drain.
EMPLOYMENT
TEMP SOLUTIONS, PRIVATE LABEL SERVICES DIVISION, LAKE SUCCESS, NY 1988 TO PRESENT
Corporate Entity (M&A) Executive Position Date
Temp Solutions President / Chief Operations Officer 1998 to Present
Technix President 1997
On Staff President 1996
Blue Sky Staffing Assistant Vice President, Sales & Marketing 1989 to 1996
Power Hire Director, Sales & Marketing 1989
Green Light Staffing Director, Sales & Marketing 1988
USA Employment Services Manager, Sales & Marketing 1988
With $7 billion in sales, Temp Solutions is the third largest staffing services company in the world and is the latest owner of firm that originated with the USA Employment Services parent company, founded in 1966 and acquired six times after 1988.
Since 1988, conceptualized, built, and then led company’s nationwide Private Label Services division and its three groups (nearly $500 million in sales) with performance steady at 20% profitability ratios despite six acquisitions / mergers in ten years.
Groups included: 1) the Temporary Management Resource (TMR) and Franchise divisions providing turnkey support in sales, marketing, operations, finance, training, and administration to temporary staffing services, and 2) the Resource Funding Group (RFG) providing payroll financing and back office support to independently owned and operated temporary staffing services.
Managed full P&L for RFG at $300 million in sales, TMR at $100 million in sales, and Franchise at $100 million in sales. Achieved 50% operational expense margins against gross profit yielding operational margins of 50%.
Directed general operations for the three groups. Supervised national sales operations and divisional support services. Delivered marketing development and strategies. Supported all front-end growth and back-office services / customer care.
Reported to CEO. Direct reports included Vice President of Marketing, Director of Sales, Vice President of Operations, and Vice President of Finance.
12345 Lombard Street San Francisco, CA 94111• phone: 123-555-5555 • fax: 123-000-0000 •
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DANIEL TORNTON
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CAREER DEVELOPMENT / TEMP SOLUTIONS, continued
PERFORMANCE MILESTONES
Have delivered a proven track record of profitable cradle-to-grave sales / marketing and business-building success using diversified range of business expertise and knowledge—design, development, and implementation of customized sales and marketing / advertising strategies as well as creation of operational infrastructure to support front-end growth and back-end services.
• Created, launched, and managed the largest payroll funding and back office service in the U.S. employment industry, surpassing first year sales plan by 100%.
• Grew new payroll business to current $300 million in annual sales and $7.5 million in annual operating income by mounting thirteen years of aggressive yet cost-effective sales strategies and marketing campaigns.
• Achieved $500 million in sales within 13 years by designing and implementing sales initiatives, territorial structures, and marketing campaigns for all PL service divisions.
• Produced $60 million in annual sales within 36 months by identifying financially untapped day labor market and creating operational infrastructure and computer systems to support and service this market.
• Increased sales 30% by identifying, tapping, and developing a new niche marketplace, the business services industry, for the TMR division.
• Achieved 120% increase in gross sales and transformed sister division’s stagnant existing marketplace into a profitability target market by expanding division’s servicing capabilities to address entrepreneur marketplace.
• Delivered operational expense margins of 50% by streamlining systems / procedures without reducing overall quality.
• Reduced data entry functions and decreased operation expense by $250,000 by developing strategies for providing private label services division clients the ability to process payroll on-site.
• Recently negotiated $50 million sales / $2 million gross profit contract that generated $1 million in operating income.
• Grew consolidated gross profits from $15 million to $20 million (Resource Funding Group and Temporary Management Resource Group) through territory expansion, sales force revision / revitalization, value added services creation, and new market niche penetration.
EARLY EMPLOYMENT
CLIMATE TECHNOLOGIES, HICKSVILLE, NY 1985 to 1988
District Manager, Carrier Building Service Division
Built business from $30 million to $40 million and overachieved objectives each year. Managed $20 million in new equipment and contract sales, five district sales managers, five branch offices, and 50 sales representatives.
GRUMAN SYSTEMS, INC., BETHPAGE, NY 1982 to 1985
Sales Representative, Home and Building Control (H&BC) Division
Marketed energy management systems in metro New York and New Jersey. Consistently exceeded goals; attained over 110% of quota in 1982-1984 as well as Rookie of the Year in 1982, Salesperson of the Quarter nine times, Directors Club in1983, and Presidents Club in 1984.
EDUCATION & PROFESSIONAL DEVELOPMENT
MBA in Management, Hofstra University, Uniondale, NY 1991
BS in Management and Marketing, Adelphi University, Garden City, NY 1982
• Member: American Staffing Association, National Technical Staffing Association, National Association of Personnel Services
• Annual participant in American Staffing Association’s Panel of Industry Experts
• Authored several trade journal articles in Contemporary Times, Temporary Digest, and Staffing Industry
12345 Lombard Street San Francisco, CA 94111• phone: 123-555-5555 • fax: 123-000-0000 •
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DANIEL TORNTON
LEADERSHIP ADDENDUM
MOVE VISIONS FROM CONCEPT TO PROFITABLE REALITY
Created, launched, and managed largest payroll financing / back office service in the employment industry. Challenge
Create and then manage a new service division.
Strategy
Worked with operations, finance, and back office departments to take corporate’s excess servicing capabilities and create new corporate division (Resource Funding Group) to provide financing and bookkeeping services to independently owned and operating temporary staffing firms. Strategized and developed all marketing, sales, operational, and support programs for launch. Through the years, mounted aggressive and comprehensive sales strategies and marketing campaigns to achieve greatest marketing exposure within budgeted allowances.
Bottom-line
• Launched division on time, surpassing first year sales plan by 100%.
• Met constant threats from cutthroat competitors by mounting aggressive, yet cost-effective sales strategies and marketing campaigns.
• Within first eight years of operation, RFG division grew to over $190 million in sales and delivered over $4.75 million in operating income.
Built a $60 million new business by identifying financially untapped day labor market. Challenge
Reengineer Resource Funding Group Division to offer payroll on a daily basis, allowing group to service new market. Create operational infrastructure and computer systems.
Strategy
Advised and worked with finance, I.S., and operations in developing system, internal / external financial reports and operational backoffice service needed to support new marketplace. Executed aggressive sales plan to capture targeted market.
Bottom-line
• Within 36 months, produced $60 million in annual sales representing $3 million in gross profit and $1.5 million in
net operating income.
Discovered and tapped business services industry as a new prospect universe. Challenge
Meet servicing demands of newly identified marketplace. Construct operational infrastructure, hire field support personnel, and create training materials / collateral media.
Strategy
Hired two field service representatives specializing in business service industry training. Worked with outside vendors to create manuals and support material. Made modifications to operational / back office support infrastructure. Created and launched aggressive sale and marketing strategies directed at new TMR prospect universe.
Bottom-line
• Increased sales by 30% by developing this new niche marketplace.
Revitalized sister division’s stagnant marketplace into a profitability target market. Challenge
Develop sister division’s underutilized existing entrepreneur marketplace to generate additional operating income from TMR division.
Strategy
Re-tooled existing manuals, training, and collateral media to service new divisional marketplace. Developed and launched sales and marketing strategies that addressed entrepreneur prospect. Created necessary modifications to back office services for handling new client needs.
Bottom-line
• Achieved 120% increase in gross sales by expanding TMR division’s capabilities to address entrepreneur marketplace.
12345 Lombard Street San Francisco, CA 94111• phone: 123-555-5555 • fax: 123-000-0000 •
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